Welcome to Zenith IPTV. These Terms of Service ("Terms") govern your purchase, access, and use of the technical streaming infrastructure and digital subscription services provided by Zenith IPTV through zenithtv.vip ("the Service").
By purchasing a subscription, activating a trial line, or browsing this website, you agree to be legally bound by these Terms. If you do not accept these Terms, please do not use our services.
1. Service Description & Intermediary Role
Zenith IPTV provides technical digital transmission infrastructure and server routing protocols that enable subscribers to access online media content via compatible third-party applications (such as TiviMate, IPTV Smarters, XCIPTV, and Smart IPTV). Zenith IPTV operates solely as an intermediary technical provider and does not host, store, broadcast, or transmit copyrighted audiovisual files directly on our servers.
2. Account Credentials & Activation
Upon confirmation of payment, your unique activation credentials (comprising M3U URL, Xtream Codes API username, password, and server port) are generated automatically and transmitted to your specified email address or WhatsApp account within 1 to 5 minutes.
- Confidentiality: You are responsible for keeping your login credentials confidential. Do not share your M3U playlist link publicly.
- Delivery Responsibility: Please verify that your contact email and phone number are entered accurately during checkout to prevent activation delays.
3. Concurrent Connections & Multi-Device Policy
Our subscription tiers feature specific limits on simultaneous connections:
- Standard Single-Screen Plans (1 Month, 3 Months, 6 Months, 12 Months): Permit exactly one (1) active stream at any single moment. You may install your credentials on multiple devices (e.g., your living room TV and mobile phone), but you cannot stream on both simultaneously.
- Multi-Screen Plans (2 Screens or 3 Screens): Explicitly permit concurrent streaming on up to the purchased number of devices within the same household.
- Violation: Streaming on multiple devices concurrently using a single-screen account triggers automated server-side anti-piracy protection, resulting in temporary stream interruption.
4. Billing, Pricing & Renewals
All prices displayed on zenithtv.vip are quoted in United States Dollars (USD).
- No Hidden Fees: The price shown at checkout is the complete, final amount. There are no activation fees, equipment lease fees, or unexpected cancellation charges.
- No Forced Auto-Renewals: Our subscriptions are non-recurring prepaid periods. We do not automatically bill your credit card when your term expires. You will receive a courteous renewal reminder via WhatsApp/email prior to expiration.
5. 7-Day Money-Back Guarantee
We stand behind the stability and performance of our service with an unconditional 7-Day Money-Back Guarantee. If you experience technical incompatibilities or streaming issues that our 24/7 support team cannot resolve within your first 7 days, you are entitled to a full refund. Please review our Refund Policy for full procedural details.
6. Acceptable Use Policy
Subscribers agree to utilize the service in compliance with all applicable local, national, and international laws. Specifically, you agree NOT to:
- Restream, rebroadcast, redistribute, or resell Zenith IPTV streams to commercial entities or public venues without authorization.
- Attempt to reverse-engineer, decompile, or overload our load-balanced server clusters through distributed denial-of-service (DDoS) methods.
- Use automated scrapers or bots against our web infrastructure.
7. Internet Connection Requirements & Anti-Freeze
High-definition, 4K UHD, and 60 FPS sports streaming requires adequate bandwidth. We recommend:
- A minimum stable download speed of 15 Mbps for Full HD (1080p).
- A minimum stable download speed of 30 to 50 Mbps for 4K Ultra HD and 60 FPS sports.
- Connecting streaming devices via an Ethernet cable or 5 GHz Wi-Fi band to avoid local wireless packet loss.
While our V9.4 anti-buffer infrastructure mitigates network congestion, Zenith IPTV is not responsible for stream degradation caused by local ISP throttling, low Wi-Fi signals, or outdated client hardware.
8. Limitation of Liability
To the maximum extent permitted by applicable law, Zenith IPTV, its directors, employees, and infrastructure partners shall not be held liable for any indirect, incidental, special, or consequential damages resulting from service interruptions, third-party software updates, or device incompatibilities. Our total liability under any claim arising out of these Terms shall not exceed the amount actually paid by you for your current subscription term.
9. Modifications to Terms
We reserve the right to modify or update these Terms of Service at our sole discretion. Any material revisions will be reflected on this page with an updated effective date. Continued use of our service following changes constitutes your formal acceptance of the updated terms.
10. Customer Support & Contact Information
Our support team is available 24/7 to resolve technical setup issues, subscription questions, and inquiries:
- Email: [email protected]
- Direct WhatsApp Helpdesk: +212 615-364-128
- Help & FAQ: https://zenithtv.vip/faq.html